NuvenarHub · the UK operating system for growing businesses
The whole business, in one tab.
WhatsApp Business Cloud, Instagram, Messenger, email, SMS, calls, CRM with weighted forecasting, visual workflows, AI agents, native contracts, invoicing, courses, live ad attribution and a team dashboard. Fifteen modules. One login. One invoice.
- 900K
- contacts under management
- 82%
- reply rate across channels
- £18.6K
- monthly revenue tracked
- £97
- starting price per month
- Meta Verified Tech Provider
- WhatsApp, Messenger + Instagram BSP
- UK company, UK GDPR
- 100+ businesses running on it today
Every module
Fifteen tools. One login. One invoice.
Direct with Meta on WhatsApp, Messenger and Instagram.
Nuvenar Ltd is a Meta Verified Tech Provider across WhatsApp, Messenger and Instagram: our official designation for integrating directly with Meta's Business Cloud APIs. Every message on NuvenarHub goes over the official Meta pipe, priced per delivered message (varies by country and message category) with a 0% platform markup. Onboarding happens inside the app in about ten minutes.
- Meta Business Verification handled for you (usually the hardest step)
- Meta per-message rate passed through at cost, 0% platform markup
- Green tick eligibility submitted through our direct Meta relationship
- Message templates submitted, reviewed and category-tagged for you
- Quality-rating diagnostics from Meta surfaced in the dashboard
- Number porting from existing BSPs handled during onboarding
| Per-message markup | 0% pass-through | 30-80% |
| Onboarding | ~10 min in-app | 2-5 working days |
| Meta Cloud API | Direct | Resold |
| Business Verification | Handled by us | You do it |
| Green tick submission | Included | Add-on fee |
| Template review | Included | Add-on fee |
| Number port support | Included | You handle |
Typical BSPs: Twilio, 360Dialog, Wati, Zoko, DoubleTick, Superchat, Respond.io. Comparison based on their publicly listed per-message pricing at time of publication.
The inbox
Every channel, one thread each.
WhatsApp, Instagram, Messenger and email land in the same list, sorted by reply-needed. Each conversation opens with the full contact card on the right: lifetime revenue, notes, deal stage, tags. Team tabs are role-scoped so sales cannot see accounting and accounting cannot see marketing.
Business Pulse
See which pound came from where.
Total revenue this month, split live between ad-sourced and organic. Broken down by Meta, Google, Instagram DMs, Stripe, website, CSV import, Treatwell, Fresha. Triple Whale prices this alone at £299/mo. It ships inside your subscription, wired to the same CRM that closed the deal.
NuveLearn
Courses inside the CRM that already knows the customer.
Sell a course to a contact you already have a history with. Enrol on payment. Drip lessons on the schedule your workflow triggers. Retain members inside the CRM instead of forgetting them on Kajabi at £119/mo. Course builder, modules, gated enrolment, member portal, progress tracked as CRM properties.
Team performance
See exactly what every teammate did today.
Messages, calls, emails, notes, tasks, active minutes, contacts touched, deals moved. Per teammate, per day, per channel. Automation actions attributed separately from human work so nobody claims credit for a workflow. Role-based tab access. Audit trail on removed users.
The CRM depth
The pipeline you were told cost £6,000 a month.
HubSpot Sales Hub Enterprise lists from $150 per seat per month. Ours starts at £97, all in.
- 900K-contact accounts run today
- Multi-pipeline kanban and table views
- Weighted forecast, AI weights per stage
- AI lead scoring on every open deal
- Custom properties: text, number, date, dropdown, multi-select
- Segments, activity feed, tasks, notes
- Contracts attached to the deal record
- Invoices generated from the deal
- WhatsApp threads pinned to the contact
- Meta Lead Ads sync natively
- CSV import with email dedupe
- Bulk tag, message or export in one action
One AI, everywhere
Train it once, on your business.
Same model, same training set, on every surface. Escalates rather than guesses when uncertain.
- One model trained once on your business
- Replies on WhatsApp in your tone
- Drafts follow-up emails
- Scores deals from actual conversation history
- Transcribes calls and summarises threads
- Configurable per-agent guardrails and do-not-say list
- One-tap Take Over pauses AI for that contact only
- Escalates rather than guesses when uncertain
Operations layer
The boring parts that keep it running.
None of this is glamorous. All of it matters once more than one person is touching the inbox.
WhatsApp accounts
Multiple numbers, each with independent warmup, daily cap and reputation score. Freeze in one click if Meta flags a number, without losing the conversations.
Team, roles, routing
Admin, manager, sales, support, marketing roles. Round-robin lead routing with per-team cursors so no lead gets picked twice. Tab-level access control per role.
AI training
Brand-voice profile, do-not-say list, service menu, FAQ. Upload PDFs and the agent reads them. Training conversations to correct responses before going live.
Email domains
Connect your domain. DKIM, SPF and DMARC checked automatically. One-click unsubscribe on every email. Your brand on the sender, not a shared address.
Webhooks
Send events to any external system, or receive them. Trigger NuvenarHub workflows from your own tools, or pipe data to a warehouse.
Custom properties
Text, number, date, dropdown, multi-select. Every property filter-able and segment-able. Property permissions per role.
. What operators say
Different sectors. Same reason to switch.
Real customers, named with permission. References available on the discovery call.
“Pro pays for itself by Wednesday. We stopped paying a receptionist to copy-paste replies, the AI handles 70% of inbound on its own, and the team only sees what needs them. Four hours a day back, every day.”
“Patients used to send three messages before we replied to the first one. Now the AI greets them in under a minute, books the right slot from the calendar, and hands over to a human only when it actually matters. Front desk got their day back.”
“We were leaking buyer enquiries on Saturdays and Sundays because nobody picked up the phone. Set NuvenarHub up on a Thursday, by Sunday it had already qualified two viewings the team booked in on Monday morning. It pays for itself in one transaction.”
Plans
One subscription. Every module.
No per-seat surprises. No lock-in. £0 during the 7-day trial. Cancel from the dashboard.
Starter
Solo practitioner
£97/mo billed monthly
One WhatsApp number, built-in CRM up to 1,500 contacts, invoicing. Everything a solo operator needs to handle every enquiry without a receptionist.
Start 7-day free trial- 1 WhatsApp number, unlimited messages
- Built-in CRM up to 1,500 contacts
- Calling, AI agent, accounting available as add-ons
- Self-serve onboarding, email support
Growth
Small team
£290/mo billed monthly
Two WhatsApp numbers, shared inbox, CRM with custom properties, Meta lead-ads pipeline. For teams that need automation without the full Pro stack.
Start 7-day free trial- 2 WhatsApp numbers, unlimited messages
- 15,000 contacts, custom CRM properties
- AI suggested replies + basic workflows
- WhatsApp support
Pro
Recommended
Save £1,152 a year
Three numbers, unlimited messaging, calling stack included, AI agents, custom workflows, ROAS attribution, accounting. Most operators start here.
Start 7-day free trial- 3 WhatsApp numbers (+ £50 each after), unlimited messages
- 70,000 contacts, unlimited custom pipelines
- Calling, AI agent and ROAS attribution all included
- Email + WhatsApp same-day support
Enterprise
Agencies + chains
£4,200/mo billed monthly
25 numbers, unlimited everything, multi-workspace, per-tenant proxies, custom AI training, HMAC-signed webhooks, dedicated CSM, 99.9% uptime SLA.
Start 7-day free trial- 25 WhatsApp numbers, per-tenant proxies, dedicated email IP
- Unlimited contacts, multi-workspace for multi-location
- Custom AI training, custom routing, custom domain included
- Dedicated CSM, priority phone support, 99.9% SLA
Full feature matrix
Every capability, side by side.
| Feature | Starter £78/mo | Growth £232/mo | Pro £384/mo | Enterprise £3,360/mo |
|---|---|---|---|---|
| WhatsApp + inbox | ||||
| WhatsApp numbers | 1 | 2 | 3 (+ £50 / number add-on) | 25 (+ £50 / number) |
| Multi-device support (LID) | Yes | Yes | Yes | Yes |
| Shared team inbox | Single user | Multi-seat | Multi-seat | Multi-seat + role permissions |
| Messages per day | Unlimited (£0.048/msg) | Unlimited (£0.048/msg) | Unlimited (£0.048/msg) | Unlimited (£0.048/msg) |
| WhatsApp campaigns (broadcasts) | 1 / day | 10 / day | Unlimited | Unlimited |
| Quick send (one-tap broadcast list) | Full | Full | Full | Full |
| Email send (transactional + marketing) | 5,000 / month | 15,000 / month | 50,000 / month | Unlimited + dedicated IP |
| CRM | ||||
| Contacts | 1,500 | 15,000 | 70,000 (+ £10 / 10k after) | Unlimited |
| Pipelines + deals | 1 default pipeline | 5 pipelines | Unlimited custom pipelines | Unlimited + custom stages |
| Custom properties | 20 | 50 | Unlimited | Unlimited |
| Advanced filters + saved views | Yes | Yes | Yes | Yes + team-shared |
| Lifecycle stages + lead scoring | Yes + custom | Yes + custom | Yes + custom | Yes + custom |
| Tasks + reminders | Yes | Yes | Yes | Yes + team assignments |
| Activity timeline + audit log | 7 days | 90 days | Full history | Full + per-rep audit export |
| CSV import + export | Yes | Yes | Yes | Yes + scheduled exports |
| Contact owner assignment (round-robin) | No | Yes | Yes | Yes + custom routing rules |
| Calling | ||||
| Calling package | Add-on £90/mo (500 mins / 30 days) | Add-on £160/mo (1,000 mins / 30 days) | Included (2,000 mins / cycle) | Included (unlimited mins) |
| Browser dialer + verified caller ID | In add-on | In add-on | Included | Included |
| Call recording (dual-channel) + playback | In add-on | In add-on | Included | Included |
| AI call transcription | In add-on | In add-on | Included | Included |
| AI call summary + sentiment + next actions | In add-on | In add-on | Included | Included + custom prompts |
| Power dialer + Dial Sessions history | In add-on | In add-on | Included | Included |
| Mute + hold + transfer | In add-on | In add-on | Included | Included |
| Call forwarding + IVR routing | In add-on | In add-on | Included | Included + advanced IVR |
| Inbound number rental (UK / US / EU) | In add-on | In add-on | Included | Included + multi-number |
| Voicemail + forward-to-mobile | In add-on | In add-on | Included | Included |
| Business hours + DND smart routing | In add-on | In add-on | Yes | Yes + per-rep DND |
| AI | ||||
| AI WhatsApp agent (auto-reply) | Add-on (£80 / mo) | Add-on (£80 / mo) | Included | Included + custom training |
| AI Assistant (chat over your CRM data) | Add-on | Add-on | Included | Included + custom knowledge base |
| Suggested replies in inbox | No | Yes | Yes | Yes |
| Automation | ||||
| Workflows + triggers | Basic templates | Basic + 10 custom | Unlimited custom workflows | Unlimited + advanced nodes |
| Triggers | All sources + custom HTTP | All sources + custom HTTP | All sources + custom HTTP | All sources + custom HTTP |
| Marketing + ad-spend | ||||
| Meta Lead Ads auto-pipeline | Included | Included | Included | Included |
| Auto ad-spend sync | Meta | Meta | Meta + Google | Meta + Google + TikTok |
| ROAS attribution (ad to booking to revenue) | No | Basic | Yes | Yes + multi-touch |
| Campaign dashboards + sentiment reports | Basic | Standard | Full | Full + custom segments |
| Money | ||||
| Invoicing (PDF + payment link) | Yes | Yes | Yes | Yes + custom branding |
| Accounting (revenue + expenses + P&L) | Included | Included | Included | Included + multi-location |
| Auto financial events (from bookings, calls, campaigns) | No | Yes | Yes | Yes |
| NuveLearn (courses + memberships) | ||||
| Published courses | 1 | 2 | 10 | Unlimited |
| Reports + analytics | ||||
| Overview dashboard + KPIs | Yes | Yes | Yes | Yes |
| Marketing + calling reports | Add-on (£30 / mo) | Standard | Included | Included |
| Per-rep performance + leaderboards | No | Basic | Yes | Yes + custom metrics |
| Scheduled report email (CSV + PDF) | No | Weekly | Yes | Yes + custom recipients |
| Integrations | ||||
| Treatwell + Fresha sync | Yes | Yes | Yes | Yes |
| Meta + Google + TikTok Ads sync | Meta | Meta | Meta + Google | All three |
| Outbound + inbound webhooks | Yes | Yes | Yes | Yes + HMAC signing |
| API access (REST + rate limits) | Add-on | Add-on | Included (60 req/min) | Included (600 req/min) |
| Team + workspace | ||||
| Team seats | 1 | 3 (+ £30 / seat after) | 5 (+ £30 / seat after) | Unlimited |
| Roles + permissions | No | Yes | Yes | Yes + custom roles |
| Sub-user invites + audit log | No | Yes | Yes | Yes |
| Multi-workspace (multi-location) | No | No | No | Yes |
| Platform + support | ||||
| PWA + mobile app + push notifications | Yes | Yes | Yes | Yes |
| 99.9% uptime SLA | No | No | No | Yes |
| Onboarding + setup | Self-serve | Email + WhatsApp | Dedicated CSM | |
| Support response | Email (next-day) | WhatsApp (next-day) | Email + WhatsApp (same-day) | Priority phone (< 1h) |
| Data export + portability | Yes | Yes | Yes | Yes |
No setup fee. No contract, cancel any time from the dashboard. Monthly billing, WhatsApp Business API, AI processing, and email delivery costs are passed through to you at cost.
. NuvenarHub FAQ
Common questions.
If the answer is not here, send the question to support@nuvenar.com. Replies inside one working day.
- In a typical account: HubSpot, Mailchimp, Klaviyo, Zapier, Respond.io, Superchat, ManyChat, Aircall or OpenPhone, Twilio, Intercom, Calendly, DocuSign, Xero invoicing, Kajabi, and Triple Whale for attribution. One subscription, one login, one invoice.
- Yes, direct with Meta. Nuvenar Ltd is a Meta Verified Tech Provider and a registered Business Solution Provider for WhatsApp, Messenger and Instagram. Onboarding happens inside the app in about ten minutes. No separate BSP account, no Twilio number to bring, no monthly platform fee on top.
- It runs accounts with 900,000 contacts, 934 open deals and £768K booked, weighted forecasting, AI lead scoring, multi-pipeline kanban, custom properties, native contracts on the deal record, and invoices generated from the deal. HubSpot Sales Hub Enterprise lists from $150 per seat per month. Ours starts at £97, all in.
- Yes. You train it once, on your business, and it works everywhere: WhatsApp replies, email drafts, deal scoring, call transcripts, thread summaries. Same model, same knowledge base, every surface. You do not maintain five chatbot tools with five separate knowledge bases and no memory between them.
- Meta Ads and Google Ads connect natively via OAuth. Spend syncs, campaigns and ad sets pull down, lead sources tag on the contact. Revenue attributed back to the campaign that brought the lead. ROAS, CPL, CPA and conversion rate computed on every row. Business Pulse shows revenue split between ad-sourced and organic in one view, live.
- One subscription from £97 a month. That includes WhatsApp Business Cloud, Instagram, Messenger, email, CRM, workflows, AI agents, analytics, team dashboards, native contracts, and invoicing. NuveLearn courses are included. Voice calls and SMS bill at cost, no BSP markup.
- Most teams are running the same working day. Connect WhatsApp, Instagram and email in about half an hour. Import contacts from a CSV or your existing CRM in one click. Invite the team. The onboarding tour handles the rest. If you want a migration done for you, we do it inside a working week.
- Yes. WhatsApp Business numbers port between BSPs via Meta's transfer flow, typically two to five working days. We handle the paperwork; you provide a recent invoice from your current provider and a Letter of Authorisation. No message-history loss because the inbox lives inside your NuvenarHub workspace.
- Nuvenar Ltd is registered in England and Wales, company number 17240693. Primary data storage sits in the European Economic Area. Processing runs under UK GDPR with a signed Data Processing Agreement available. Full detail in the Privacy Policy, DPA and Security Overview linked in the footer.
- That is the point. NuvenarHub is built so a manager or front-desk teammate can run it end to end without IT support. Onboarding includes a walkthrough call and a written runbook. Workflows are visual, no scripting required.
- Yes. NuvenarHub sits alongside your booking system, not in place of it. Booking events sync both ways so your clients see no disruption. Native integrations with Treatwell and Fresha, plus webhook-based sync for anything else.
- You own your data. On cancellation you get a full export of contacts, conversations, deals and analytics in a commonly used format. Backups are deleted per the schedule in the DPA. We do not train models on your data.
Built for your industry
Same product, different framing.
Each page covers the pain in that vertical, how NuvenarHub fits, and a worked example.
- NuvenarHub for Consultants
- NuvenarHub for Agencies
- NuvenarHub for Coaches
- NuvenarHub for Clinics
- NuvenarHub for Trades
- NuvenarHub for Real estate
- NuvenarHub for Law firms
- NuvenarHub for E-commerce and DTC
- NuvenarHub for Hospitality
- NuvenarHub for Beauty salons
- NuvenarHub for Veterinary clinics
- NuvenarHub for Accountants and bookkeepers
- NuvenarHub for Event planners
- NuvenarHub for Fitness studios
ix. Two doors
Two ways in.
Start a 7-day free trial.
Card on file, £0 during the trial. First WhatsApp number live, team set up, first workflow running inside a working day.
Start free trial →Talk to the team that built it.
30-minute call. SLAs, compliance, dedicated infrastructure, white-label, multi-region, custom integrations.
Book a discovery call →Reply within one working day. Scope and price in writing before you commit.