Industries · same product, tuned per vertical
One tool for fourteen kinds of UK business.
Clinics (aesthetic-focused, also dental, physio, GP), e-commerce and DTC brands, hospitality, hair and beauty salons, veterinary clinics, marketing and creative agencies, business coaches, tradespeople, estate and lettings agencies, law firms, accountants, event planners, fitness studios, and independent consultants. Same product, tuned per vertical.
- 900K
- contacts across all verticals
- £768K
- booked in one aesthetic-clinic account
- 14
- UK verticals live today
- £97
- starting price per month
Clinics (aesthetic-focused)
Built around aesthetic clinics. Runs any UK clinic.
£768K of clinic revenue booked through NuvenarHub. Aesthetics is the deepest tuned workflow (Botox, filler, laser, skin), and the same product runs for dental, physio, and GP practices with the same no-show recovery and recall flows.
UK GDPR aligned patient records, before/after photos attached to conversations, six-week and three-month recall sequences. Dental DNA and physio recall covered by the same primitives.
- Booked in one tenant
- £768,785
- Deals closed
- 2,183
- Typical no-show cut
- 18% → 7%
- Time to live
- 1 day
Other verticals
Pick your industry.
Same product underneath. Different pipelines, different message templates, different workflows out of the box.
NuvenarHub for
Consultants
The pain: Deals go silent between discovery call and proposal. Client conversations live in three places. The renewal date lives nowhere.
In NuvenarHub: Pipeline with WhatsApp, email and call notes attached. AI drafts the follow-up from the call transcript. Invoicing built in.
Read the consultants playbook→NuvenarHub for
Agencies
The pain: Comms scatter across Slack, email and the founder's WhatsApp. Sales-to-delivery handoffs lose half the client context. Nobody can find the change request three months later.
In NuvenarHub: One client record that survives the handoff. Shared WhatsApp inbox. Newsletter broadcasts included so you cancel Mailchimp too.
Read the agencies playbook→NuvenarHub for
Coaches
The pain: No-shows run at 15%. Renewal dates live in a notebook. The discovery-to-paying-client pipeline is invisible.
In NuvenarHub: 24-hour and 1-hour confirmation cuts no-shows to under 6%. Stripe subscriptions with auto-chase. 30-day renewal nudge.
Read the coaches playbook→NuvenarHub for
Trades
The pain: 34% of UK tradespeople lose work to missed calls. The 9pm WhatsApp enquiry disappears by morning. Invoices go out late.
In NuvenarHub: AI auto-reply out of hours with a booking link. Every job on a pipeline you can see from the van. Auto-chase on late invoices.
Read the trades playbook→NuvenarHub for
Real estate
The pain: 11pm Rightmove enquiries wait until Monday. Buyers book with the faster agency. Weekend cover is the founder's phone.
In NuvenarHub: AI books viewings out of hours in under three seconds. Rightmove and Zoopla routed into one inbox. Lettings renewal nudges.
Read the real estate playbook→NuvenarHub for
Law firms
The pain: Median UK fee-earner logs 793 chargeable hours against a 1,100 target. Intake friction is the gap.
In NuvenarHub: Intake pipeline with conflict-check gate. Billable-hour capture from messages and calls. Sits alongside LEAP, Clio or Actionstep.
Read the law firms playbook→NuvenarHub for
E-commerce and DTC
The pain: Six subscriptions (Klaviyo + Gorgias + Triple Whale + Postscript + ManyChat + Recharge) all speaking different languages about the same customer. Abandoned checkout email takes 3 hours to send.
In NuvenarHub: Post-purchase WhatsApp on same number as marketing. 5-minute abandoned-checkout recovery. Live ad attribution in Business Pulse.
Read the e-commerce and dtc playbook→NuvenarHub for
Hospitality
The pain: Front-of-house bounces across OpenTable, Booking.com messages, Instagram DMs, and WhatsApp. The 8pm private-hire enquiry waits until tomorrow lunch.
In NuvenarHub: One inbox across every booking channel. Templated replies for the 7 questions guests ask weekly. Post-visit review request within 24 hours.
Read the hospitality playbook→NuvenarHub for
Beauty salons
The pain: Owner runs Instagram DMs and WhatsApp from her phone. Retention leaks every time a client leaves without booking their next appointment.
In NuvenarHub: Rebook nudge at the treatment's natural cadence (4-week colour, 6-week lash). Two-message no-show flow halves DNA in six weeks. Retail upsell 3 days after treatment.
Read the beauty salons playbook→NuvenarHub for
Veterinary clinics
The pain: Vaccination reminders and health-plan follow-ups leak to the corporate practice that texted the client last week. Reception phone line rings all day.
In NuvenarHub: Multi-pet recall workflows. Post-op check-in at 24h, 72h, 2 weeks. Compassionate-comms tags for end-of-life so wrong marketing never fires.
Read the veterinary clinics playbook→NuvenarHub for
Accountants and bookkeepers
The pain: Six back-and-forth emails just to collect the AML docs. HMRC deadlines slip because the receipt chase hit spam. Referrals die uncollected.
In NuvenarHub: Onboarding pipeline with automated document chase. VAT and CT deadline reminders at 30, 14, 7 days. Referral request at month 3 and 12.
Read the accountants and bookkeepers playbook→NuvenarHub for
Event planners
The pain: 18-month lead times, 30 vendors per event, and communication scattered across Instagram, WhatsApp, email and the couple's Pinterest board.
In NuvenarHub: Long-cycle enquiry pipeline with scheduled check-ins across the 12-18 month wait. Instagram DM inbox unified. Vendor coordination hub with automated chase.
Read the event planners playbook→NuvenarHub for
Fitness studios
The pain: Trials convert at 25% because nobody follows up. Members lapse silently. Class beds go empty when waitlists exist.
In NuvenarHub: Two-message trial follow-up lifts conversion to 40-50%. At-risk-of-lapse workflow. Automated waitlist recovery on cancellations.
Read the fitness studios playbook→
. Industry FAQ
Common questions.
If the answer is not here, send the question to support@nuvenar.com. Replies inside one working day.
- Aesthetic clinics (Botox, filler, laser, skin), UK marketing and creative agencies, business and life coaches, tradespeople (electricians, plumbers, builders), estate and lettings agencies, small law firms and solicitors, fitness studios and gyms, and independent consultants and fractional executives. Same product, workflows tuned per vertical. If your business runs on customer conversations and books revenue through a pipeline, it fits.
- No. Vertical software (Pabau for clinical records, LEAP or Clio for legal case management, Mindbody or Glofox for class bookings, Jobber for field service) owns the deep vertical workflow. NuvenarHub owns the customer conversation, sales pipeline, marketing, AI, and unified inbox layered on top. The two run alongside each other, connected via API or CSV.
- Both. E-commerce brands use NuvenarHub for post-purchase WhatsApp support, abandoned-checkout recovery, loyalty programmes, and native ad attribution across Meta and Google. Service businesses lean on the CRM, deals pipeline, and appointment-based recall sequences.
- Yes. Nuvenar Ltd is registered in England and Wales, primary data storage sits in the European Economic Area, we operate under UK GDPR with a signed Data Processing Agreement available at /legal/dpa. Consent capture is PECR aligned. For clinics, we handle aesthetics-specific opt-in flows and before/after photo consent. For law firms, we integrate as a system alongside your SRA-regulated case management system, we do not replace it.
- Yes. A holding company running an aesthetic clinic and an academy, or an agency running client work and a SaaS product, can use one NuvenarHub with multiple pipelines and multiple connected WhatsApp numbers. Team members can be scoped to specific pipelines using role-based tab access.
- Each vertical gets a pre-built pipeline template, a set of message templates tuned to the industry, a suggested workflow library (no-show recovery for clinics, quote-to-invoice for trades, trial follow-up for fitness, intake for law firms), and industry-specific onboarding. You can strip any of it out or replace it with your own.