NuvenarHub for Real estate
CRM for UK estate and lettings agencies.
The average UK sole-agency fee for selling a home is 1.42% inc. VAT (HomeOwners Alliance, 2024). On a £350,000 sale that is £4,970 of fee revenue per completion, so every lost enquiry has a real opportunity cost. Property enquiries get lost in three places: the portal inbox, the agency email, and the negotiator's WhatsApp. The 11pm Saturday enquiry on a Rightmove listing waits until Monday morning, by which point the buyer has already booked a viewing with a faster agency. Weekend cover is the founder's phone.
Why NuvenarHub
Built for the way real estate work.
- 01
Rightmove, Zoopla, and OnTheMarket leads routed into one WhatsApp inbox the negotiator team can cover from a phone.
- 02
AI auto-reply with a viewing booking link, so the 11pm enquiry gets a slot booked before the buyer messages the next agency.
- 03
Viewing pipeline (enquiry, qualified, viewing booked, viewing done, offer, agreed, completed) with the property and the buyer linked.
- 04
Weekend cover rota: assign the inbox to whoever is on, with internal notes so the Monday team has the context.
- 05
Lettings renewal tracker with 60-day-before nudges to both the landlord and the tenant.
In the field
What it looks like in the wild.
A three-branch lettings agency in south London routes every Rightmove enquiry into one WhatsApp inbox. AI auto-reply books viewings out-of-hours: 47 booked over the first month from enquiries that arrived between 7pm and 8am. Weekend overtime dropped to zero.
. Real estate FAQ
Questions we get from this vertical.
If the answer is not here, send the question to support@nuvenar.com. Replies inside one working day.
- We capture the email each portal sends and route it into the inbox with the property reference parsed out. Two-way write-back to the portal listing is on the roadmap.
- Under three seconds from the moment the enquiry hits the inbox to the buyer receiving a templated reply with a viewing booking link. Conversion on out-of-hours enquiries is typically 3 to 5 times the manual baseline.
- Yes. Set the AI to handle the first response on Saturday and Sunday with a booking link and templated answers. The on-call negotiator only picks up if the buyer asks something the AI cannot answer. Most weekend hours go to zero human input.
- Each property is a card. Each enquiry on that property is a sub-record with the buyer's contact, the conversation, and the viewing date. Drag the buyer card through the stages on your phone between viewings.
- Each tenancy carries an end date. NuvenarHub fires a workflow 60 days before: a landlord task, a tenant message, and a follow-up if neither replies in seven days. Reduces lapses-to-vacant.
- Both. Single branch runs on Pro (£480 / month). Multi-branch firms use Enterprise with one workspace per branch, shared admin, and unified reporting.
Start the 7-day trial.
Most operators in real estate earn the subscription back in the first month from recovered bookings or faster proposals. Card on file, £0 during the trial, cancel from the dashboard.
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