DevOps and managed ITSIC 62090

We keep your systems boring.

Last reviewed 2026-06-17

Summary

Elite engineering teams deploy on demand and recover from incidents in under an hour (DORA State of DevOps 2024). Most businesses take days. We close the gap with automated pipelines, structured alerting, a weekly patch schedule, and an on-call rotation that answers at 2am.

A // What is in scope
  • 01Automated CI/CD pipelines from commit to production
  • 02Full-stack observability: metrics, logs, traces, and structured alerting
  • 03Patch and dependency management on a weekly audit schedule
  • 04On-call and incident response retainer with SLA-backed response times
  • 05Emergency channel for zero-day vulnerabilities
  • 06Deployment rollback and blue-green deployment support
  • 07Database backup validation and restore testing
  • 08Quarterly incident review and postmortem process
B // Outcome

Fewer incidents, faster shipping, and a team that sleeps at night.

ProviderNUVENAR LTD
SIC62090
RegionUnited Kingdom
C // Process

What happens
and in what order.

Same shape every time. You always know what is finished, what is in flight, and what is coming next.

  1. 01

    Read-only audit

    We start with read-only access. Document what is there, map the failure modes, identify the gaps. No changes until you have approved the plan.

  2. 02

    Observability and alerting

    We wire in monitoring, structured logging, and pager-ready alerts. You should know about a problem before your customers do.

  3. 03

    CI/CD and automation

    Automated pipelines that test, build, and deploy on every commit. Human approval gates where you want them, automated where you do not.

  4. 04

    On-call retainer

    Pager rotation, defined response SLAs, and a clear escalation path. We are the first call when something breaks at 2am.

  5. 05

    Quarterly review

    A written incident review covering what broke, why, how it was fixed, and what prevents the next one. Boring is the goal.

D // DevOps and managed IT engagement
Our previous developer left and nothing was documented. Nuvenar came in, audited the codebase in read-only mode for a week, wrote a runbook our internal team could actually follow, and took over the on-call rota. The pager has stopped ringing at 2am.
Hannah Roberts
COO, Brookline Training
Education provider / Leeds
E // DevOps and managed IT FAQ

Common questions.

If the answer is not here, send the question to support@nuvenar.com. Replies inside one working day.

  • Yes, on Pro retainer and above. Pager rotation, SLA-backed response times, and a quarterly incident review.

  • Carefully. We start with read-only access, document what is there, then make changes with you approving each one. No surprise rewrites.

  • Weekly dependency audits, prioritised patch schedule, and an emergency channel for zero-days. Boring is the goal.

  • Often yes. Developers ship features. DevOps keeps the system running between releases, catches problems before customers do, and handles the unglamorous work of keeping dependencies current.

  • Monitoring and alerting, patch management, incident response on-call, monthly infrastructure review, and a defined number of engineering hours for changes. Exact scope is agreed in writing before the retainer starts.

F // Two ways to start
L // Hire the team

See retainer plans.

30-minute call with engineering. Scope, price, and timeline in writing within one working day. Fewer incidents, faster shipping, and a team that sleeps at night.

R // Run NuvenarHub yourself first

Try Pro for 7 days.

Many services clients run NuvenarHub themselves first, then bring us in for custom integrations and enterprise scope. 7-day trial, card on file.

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Pricing
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100% you
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