The short answer
Phorest suits an established salon or clinic with three or more staff that wants booking, payments and rotas in one system. It does not answer your Instagram DMs at 9pm. NuvenarHub does, and it chases every Meta lead within a minute. Use Phorest for the diary and NuvenarHub for the messages.
Side by side
| Capability | Phorest | NuvenarHub |
|---|---|---|
| Online booking and diary | Yes, the core product | No, sends your booking link |
| Till and staff rota | Yes | No |
| SMS reminders | Yes, 7p to 9.5p a message | From 200 UK SMS a month on Core to 1,500 on Pro, included |
| Not listed on Phorest's pricing page | Every plan, 0% markup on Meta fees | |
| Instagram and Facebook DMs | Not listed on Phorest's pricing page | One shared inbox, every plan |
| AI replies to enquiries | Not listed on Phorest's pricing page | AI replies on WhatsApp from Core; AI agents from Growth |
| Meta lead form follow-up | Not listed on Phorest's pricing page | Instant WhatsApp and email, every plan |
| Consent forms | Not listed on Phorest's pricing page | Nuveforms, every plan |
| Calls recorded and summarised by AI | Not listed on Phorest's pricing page | Yes, from 250 minutes a month |
| Price | Quote only | From £199 a month, 7-day free trial |
Phorest facts come from phorest.com/gb/pricing, checked November 2026. If Phorest has added a feature since, its pricing page is the source of truth.
Where NuvenarHub adds to Phorest
- Enquiries outside opening hours. NuvenarHub replies in seconds with your prices and Phorest booking link.
- Ad leads. A WhatsApp goes out a minute after someone fills in your Meta form, and your team gets a call task.
- Rebooking on WhatsApp. Aftercare the day after, then a nudge when the next treatment is due.
Setting it up
Free setup (normally £500) runs until 31 December. Your account manager imports your clients, connects WhatsApp, Instagram and Facebook, and switches on your first automations with you. Book a 20-minute walkthrough.