The short answer
Choose Pabau if you need clinical software: patient records, photos, prescriptions and treatment notes. Add NuvenarHub if enquiries are slipping through, because a client who messages at 9pm and hears back the next morning has often booked elsewhere. If you run both, keep Pabau for the clinic and NuvenarHub for the inbox.
Side by side
| Capability | Pabau | NuvenarHub |
|---|---|---|
| Booking calendar | Yes, the core product | No, sends your booking link |
| Clinical records and photos | Yes | No |
| Consent forms | Yes, in the patient record | Yes, Nuveforms on every plan |
| Engage Plus add-on, per location | Every plan, 0% markup on Meta fees | |
| Instagram and Facebook DMs | Not listed on Pabau's pricing page | One shared inbox, every plan |
| AI replies to enquiries | AI agents in Engage Plus | AI replies on WhatsApp from Core; AI agents from Growth |
| Meta lead form follow-up | Not listed on Pabau's pricing page | Instant WhatsApp and email, every plan |
| Ad spend to revenue tracking | Not listed on Pabau's pricing page | Growth and above |
| Courses for a training academy | Not listed on Pabau's pricing page | NuveLearn, unlimited courses |
| Price | Quote, by users and location | From £199 a month, 7-day free trial |
Pabau facts come from pabau.com/pricing, checked November 2026. If Pabau has added a feature since, its pricing page is the source of truth.
Where NuvenarHub adds to Pabau
- Evening enquiries. DMs arrive after the front desk goes home. NuvenarHub answers them in seconds with your prices and booking link.
- Lead form follow-up. A Meta lead goes cold within the hour. NuvenarHub sends a WhatsApp a minute after the form, alerts your team and creates a call task.
- One inbox. Instagram, WhatsApp, Facebook and email in one place, so two staff never answer the same client.
Setting it up
Free setup (normally £500) runs until 31 December. Your account manager imports your client list from a Pabau export, connects your WhatsApp, Instagram and Facebook, and builds your first automations with you. Book a 20-minute walkthrough.