NuvenarHub vs Aircall.
Aircall is a strong call-platform product at £30 to £50 / user / month, bolted onto whichever CRM you run. Teams switch to NuvenarHub when they realise they are paying for Aircall plus a CRM plus a WhatsApp tool, where one platform with calling built in would do the job. NuvenarHub Pro at £480 / mo + VAT includes calling with Whisper transcripts, Claude summaries, the CRM, the WhatsApp inbox, and broadcasts.
Feature comparison.
| Capability | NuvenarHub | Aircall |
|---|---|---|
| Pricing | Pro: £480 / month + VAT, flat (calling included) | Professional: £50 / user / month (£250 / mo for 5 users), calling only |
| CRM included | Yes, full pipeline CRM with custom fields and workflows | No, requires HubSpot / Salesforce / Pipedrive on top |
| WhatsApp inbox | Native, included | Not included, separate vendor |
| AI call transcripts | Whisper transcript on every call, included | AI add-on (extra cost), available on higher tiers |
| AI call summaries | Claude summary on every call, included | AI add-on, available on higher tiers |
| Number provisioning | UK landline or mobile, included | UK landline or mobile, included |
| IVR and call routing | Basic routing rules, included | Mature IVR builder, included from Essential |
| Call recording | Included | Included from Essential |
| Workflows triggered by call outcome | Yes (visual workflow builder) | Via CRM-side workflows or Zapier |
| Broadcasts | WhatsApp and email broadcasts, included | Not in scope |
| Data residency | EEA (Hetzner Helsinki) | EU (Frankfurt) or US, customer selects |
Plan by plan.
| Tier | NuvenarHub | Aircall |
|---|---|---|
| Entry | Starter, £60 / month + VAT (single user) | Essentials, £30 / user / month (£150 / mo for 5 users) |
| Mid | Pro, £480 / month + VAT (5 seats, CRM + WhatsApp + calling + AI) | Professional, £50 / user / month (£250 / mo for 5 users), plus CRM (£100 to £400 / mo), plus WhatsApp tool (£60 to £150 / mo), plus AI add-on |
| Top | Enterprise, £4,200 / month + VAT | Custom, contact Aircall sales |
Prices stated in GBP. NuvenarHub prices exclude VAT. Competitor prices as listed on their UK pricing page at time of writing.
- Teams using Aircall alongside a CRM and a WhatsApp tool, who want one bill instead of three.
- UK sales teams where calling, WhatsApp, and CRM are all daily-use channels, not one being primary.
- Founders who want AI transcripts on every call without an upgrade tier.
- Operators who would rather hold one vendor relationship for the customer-comms stack.
- Large sales orgs running 50+ seats where calling is the dominant workflow and CRM is already entrenched (Salesforce, HubSpot Enterprise).
- Teams that need Aircall's mature IVR builder for complex inbound routing across multiple lines.
- Operations that have a dedicated voice-platform admin and want a specialised tool.
Switching from Aircall.
Number porting is the main migration step: NuvenarHub handles UK number ports through Twilio, typically 5 to 10 working days. Call history exports to CSV per user. Workflows triggered by call outcomes rebuild in the NuvenarHub visual workflow builder. If you currently sync Aircall to a separate CRM, that integration goes away on NuvenarHub because the CRM is native. Free 30-minute migration call available, email [email protected].
Questions on switching.
If the answer is not here, send the question to [email protected]. Replies inside one working day.
For sales teams under 25 seats where calling is one of several channels, yes. NuvenarHub provides Twilio-backed calling with Whisper transcripts and Claude summaries on every call, included on Pro. Where Aircall stays stronger: mature multi-line IVR builder, advanced call-centre dashboards, and the integrations marketplace for niche call-platform add-ons.
A 5-seat team running Aircall Professional (£250 / month) plus HubSpot Sales Hub Starter (£75 / month) plus a WhatsApp tool like Trengo (£100 / month) plus AI transcript add-on (£50 / month) lands around £475 / month, similar to NuvenarHub Pro at £480 / month + VAT but covering the same surface area without four-vendor admin and four monthly invoices.
Same underlying carrier in most cases (Twilio). Audio quality is identical. The differences are at the product layer: Aircall has a more mature dialer UI for high-volume outbound, NuvenarHub has the CRM context on the call screen and the AI transcript happens automatically.
Yes. UK landline and mobile numbers port via the Twilio porting process, typically 5 to 10 working days. We handle the paperwork; you provide a recent Aircall bill and a Letter of Authorisation.
Two places. Mature multi-line IVR with complex routing trees, which call centres need. Specialist call-platform analytics for teams doing 1,000+ outbound calls a day per seat. For most SMB sales teams under 25 seats, NuvenarHub's calling is sufficient.
About two weeks end to end. Week one: NuvenarHub setup, team trained, internal numbers live. Week two: customer numbers ported across, Aircall cancelled. The number-porting wait is the bottleneck; everything else takes a day.
Try Pro for 7 days. Card on file.
Set up takes under an hour. If NuvenarHub does not earn its subscription back in the first month, cancel from the dashboard. No email required.